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With custom schedules, administrators can allow individual users to follow the Cisco latest schedule.įor details, see Release Management Customizations.ĭND Sync aligns Webex DND functionality with telephony DND from BroadWorks. Partners can allow customer organizations to override the partner-level setting. Partners can apply a schedule to all of their customer organizations. Partner administrators have a number of options: Slow (Every Quarter)-Deferral of up to 12 weeks
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Latest (Every Month)-Deferral of up to four weeks Partners can use Release Management to control the Webex App release frequency for desktop. See Webex App | Remove someone from a conference call for a procedure that users can follow. User can view the participant list, select any user, and then remove that user from the conference. This feature lets a Webex App user who starts an ad hoc conference remove any participant from the conference. For more information, see the Webex for Cisco BroadWorks Configuration Guide. You can disable screen sharing by setting the %ENABLE_SCREEN_SHARE_WXT% configuration tag to false (the default setting is true). To share their screen, or receive a screen share from other users. Partner administrators can now disable screen sharing within calls that use the Webex App.
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This guide contains procedures that describe how to onboard and service Room OS and MPP devices for Webex for Cisco BroadWorks. Administrators can open a device view that includes device status information along with options to reboot theĭevice remotely or send a problem report for troubleshooting.Īs part of this new integration, we are introducing the Device Integration Guide for Webex for Cisco BroadWorks. In addition to onboarding, the enhanced serviceability feature lets administrators service Room OS and MPP devices from Control The solution providesĪ consistent and intuitive user experience across the Webex App and MPP Phones for Webex for Cisco BroadWorks users. MPP-This solution lets Webex-capable MPP devices connect with the Webex cloud and access Webex services. The solution combines optimized meeting experiences along with SIP calling.ĭevice support includes the current Room OS portfolio (Room and Room Kit series, Desk series, and Board series).
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Room OS-This solution lets Room OS Webex Devices (shared and personal) register with both Webex and BroadWorks using a singleĪctivation code that you provision on BroadWorks. Webex for Cisco BroadWorks introduces device integration with Room OS and MPP devices: For more information, see the following article: ĭevice Integration for Room OS and MPP Devices This role helps in situations where a user may need basic access for tasks such as viewing analytics or upsell opportunities,īut their position does not require them to manage settings. However, the administrator does not have edit access to either Settings for customer organizations that the partner manages. This new role provides users in a partner organization with read-only access to Partner Hub settings, and to Control Hub For details, see the Webex for Cisco BroadWorks Configuration Guide. To use this feature, you must set the %ENABLE_REMOTE_CONTROL_EVENTS_WXT% tag to true (the default value is false). For this feature to work, the Webex App must be the primary calling Users can place calls, answer calls, and put calls on hold using the third-partyĪpplication, all while the Webex App runs in the background. If you're deploying Contact Center, Receptionist thin client, or a third-party app that doesn't have calling, users can use DND updates sync between the RoomOS device, the Webex App and the BroadWorksĮxtend calling capabilities for third-party applications. The Room OS device is included in Do Not Disturb Sync. This presence view is consistent across the Webex App and other Cisco Webex devices Users can see their own presence as well. Webex for BroadWorks users who enable the RoomOS integration can see the presence status of people in RoomOS
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This feature adds the following benefits: